Friday, June 14, 2024

OKX cites intermittent outage amid Alibaba Cloud gear anomaly

by Jeremy

Crypto trade OKX witnessed service disruptions after major infrastructure supplier Alibaba Cloud introduced a {hardware} failure in Alibaba Cloud’s Hong Kong knowledge middle.

Alibaba Cloud Hong Kong IDC Zone C server went offline on Saturday at roughly 10 PM ET and didn’t recuperate for over 7 hours on the time of reporting. On-chain knowledge additional confirms that OKX processed no transactions throughout this timeline.

Partial checklist of Alibaba Cloud’s international infrastructure. Supply: Alibaba Cloud

Alibaba Cloud’s web site exhibits that the Hong Kong (China) server hosts three availability zones, which have been operational since 2014. The cloud supplier confirmed the outage by an official announcement, as proven beneath.

Alibaba Cloud’s official announcement about service disruption that affected OKX’s service. Supply: Alibaba Cloud

Whereas asserting the service disruption, OKX revealed that it’s working along with Alibaba Cloud to resolve the problems. “Funds are secure. Sorry for any inconvenience brought on,” the announcement added.

Within the meantime, customers can not withdraw and deposit funds, whereas some declare that their account balances have glitched to point out $0 of their funds. Many traders have confirmed that their trades obtained caught halfway and have proven issues about attainable losses.

OKX has not but to responded to Cointelegraph’s request for remark.

Associated: OKX releases proof-of-reserves web page, together with directions on tips on how to self-audit its reserves

In early December, Avalanche blockchain entered right into a partnership to energy Alibaba Cloud’s Node-as-a-Service initiatives.

As Cointelegraph reported, the partnership is aimed toward creating new instruments for launching validator nodes on Avalanche’s public blockchain platform in Asia. The mixing will permit Avalanche builders to make use of Alibaba Cloud’s plug-and-play infrastructure as a service to launch new validators.

Through the announcement, it was revealed that Avalanche hosts over 1,200 validators and processes roughly 2 million day by day transactions.