With over a decade of expertise in Forex, Fintech360, a number one supplier of modern fintech options, is on the forefront of CRM applied sciences with its groundbreaking Communication Hub – a transformative answer that considerably improves interplay effectivity and presents brokerage companies simpler methods to speak throughout completely different channels, from a centralized, secured, Cloud-based construction.
With the addition of this superior answer, it goals to ascertain itself as a central work administration platform that seamlessly integrates collaboration, productiveness, and communication instruments, empowering back-office operations within the brokerage {industry} by a unified knowledge mannequin.
A Safe and Trusted Companion for Development
Fintech360’s Communication Hub permits brokerages to successfully handle quite a lot of communication channels incorporating emails, messaging apps together with WhatsApp and Telegram, dwell chat, SMS, and push notifications. It additionally facilitates the centralized monitoring and group of buyer particulars, knowledge, inquiries, and issues throughout interactions, all effectively dealt with from one place.
“The adoption of the Communication Hub got here as companies in a brand new superior digital age had been looking for higher and safer methods to speak with each their clients and colleagues. With a transparent deal with steady innovation, Fintech360 is well-positioned to be a safe and trusted associate for progress”. stated Aaron Bitter, CEO.
“The objective of the Communication Hub is to permit companies to consolidate their work to the purpose the place any concern throughout their interactions disappears. It is encouraging to see so many companies becoming a member of the Fintech360 household, utilizing our CRM as their customizable middle of gravity,” he added.
On the core of the Communication Hub lies a dedication to industry-leading safety. Fintech360 prioritizes the integrity and confidentiality of delicate buyer info, making certain brokers can not entry contact particulars straight. As an alternative, a safe ‘click-to-email’ course of is in place, safeguarding buyer privateness and stopping knowledge breaches.
This is what extra the Communication Hub presents:
- Vast Communication Channels: Customers can effortlessly attain their purchasers by numerous channels equivalent to emails, WhatsApp, Telegram, dwell chat, SMS, and push notifications.
- Unified Person Interface: All communication channels might be managed seamlessly in a single easy UI.
- Prime-notch Safety: Customers can relaxation straightforward realizing that brokers can not entry buyer contact particulars, and e-mail triggers are initiated with a safe ‘click on to e-mail’ course of.
- Encrypted Buyer Data: Even when clients share contact particulars through e-mail, the system ensures superior encryption for enhanced safety.
- Value-Environment friendly Operation: Streamlining all shopper interactions seamlessly inside the system can revolutionize communication effectivity and cost-effectiveness.
- Centralized Communication: Personalised, centralized communication inside the Fintech360 CRM replaces particular person e-mail packing containers per agent.
The improved platform capabilities of Fintech360
Fintech 360’s omnichannel answer is a user-friendly and built-in system that empowers brokers with full management over all CRM wants for improved back-office operations and outcomes. Furthermore, the corporate’s fee gateway expands its world attain, permitting brokerages to just accept funds from clients worldwide by a community of 250+ suppliers.
The Fintech360 Verification Middle facilitates compliance with KYC and AML necessities throughout areas, providing a complete answer for buyer identification and validation of monetary actions.
The CRM is engineered to seamlessly accommodate various regulatory necessities, encompassing CySEC, ASIC, Hellenic Capital Market Fee, FSCA, FSC, FSA, in addition to numerous different European and offshore rules.
Fintech360 CRM delivers an all-around view and administration of your entire buyer lifecycle. From registration and verification processes to communications and advertising and marketing campaigns, each side is effectively dealt with inside a centralized, safe, cloud-based construction. In its newest updates, Fintech360’s expertise suite gives distinctive capabilities together with:
● Web site CMS and shopper space: Improve the consumer expertise with a user-friendly interface. Obtain the service your enterprise deserves by a mix of innovation and create an internet site that displays your model’s true id.
● Verification middle and compliance intelligence: Keep forward of the evolving regulatory panorama with modern compliance intelligence options that monitor and optimize gross sales calls and sentiments. Verification Middle gives an all-in-one answer for buyer identification, assembly KYC and AML necessities throughout completely different areas.
● Gross sales-centric CRM: Simplify operations with an automated lead splitter and maximize conversion charges by a gross sales monitoring characteristic. Perceive, monitor, analyze, and enhance the best way you deal with buyer interactions.
● Communication Hub: By integrating a number of channels, equivalent to emails, SMS, push notifications, Telegram, dwell chat, and WhatsApp, the communication hub ensures efficient interactions whereas sustaining a centralized dashboard for monitoring buyer engagement.
● Monstrack – Affiliation Supervisor: Centralized affiliate and in-house media administration with seamless shopper CRM integration. Moreover, its plugin system permits real-time monitoring and optimization of visitors from anyplace and anytime, offering full management throughout a number of manufacturers and the flexibility to handle each lead or request getting into your system with precision.
● Full Suite Cashier: Leverage the Full Suite Cashier’s in depth array of integrations with over 300 PSPs and APMs, enabling sensible routing and cascading capabilities for a number of fee strategies, refined threat administration guidelines to attenuate fraud, and a complete suite of superior options for seamless transaction processing and buyer administration. With sensible markup capabilities, brokerages can annotate buyer knowledge, offering a complete understanding of conduct, preferences, and transaction historical past for extra knowledgeable and customized buyer help.
● Internet platform and buying and selling Apps (Android and iOS): Expertise seamless buying and selling anytime, anyplace with a user-friendly net platform and cellular apps which might be straightforward to make use of and intuitive, accessible on Android and iOS. These are built-in with MT4/MT5 and Match-Commerce, offering cutting-edge safety to safeguard purchasers’ knowledge and make sure the security of monetary transactions. Integration with every other buying and selling platform can happen in only one month.
● Complete BI Studies: Affords a variety of enterprise intelligence stories to trace visitors, gross sales, retention, VoIP, PSPs, dealing and administration, making certain a complete understanding of enterprise operations and making the appropriate selections for the enterprise.
Fintech360 Crew at iFX EXPO Dubai 2024
Do not miss out on the chance to fulfill with Fintech360’s specialists at iFX EXPO Dubai 2024. The Fintech360 Crew will take part at iFX EXPO Dubai 2024, from 16-18 JAN 2024, showcasing the “Communication Hub.” Attendees can go to Sales space 72 to expertise the transformative energy of the corporate’s modern applied sciences and uncover how their workforce of specialists can streamline your communication processes, enhancing your operational effectivity. You too can discover their newest updates and get extra info by visiting the Fintech360 official web site.
With over a decade of expertise in Forex, Fintech360, a number one supplier of modern fintech options, is on the forefront of CRM applied sciences with its groundbreaking Communication Hub – a transformative answer that considerably improves interplay effectivity and presents brokerage companies simpler methods to speak throughout completely different channels, from a centralized, secured, Cloud-based construction.
With the addition of this superior answer, it goals to ascertain itself as a central work administration platform that seamlessly integrates collaboration, productiveness, and communication instruments, empowering back-office operations within the brokerage {industry} by a unified knowledge mannequin.
A Safe and Trusted Companion for Development
Fintech360’s Communication Hub permits brokerages to successfully handle quite a lot of communication channels incorporating emails, messaging apps together with WhatsApp and Telegram, dwell chat, SMS, and push notifications. It additionally facilitates the centralized monitoring and group of buyer particulars, knowledge, inquiries, and issues throughout interactions, all effectively dealt with from one place.
“The adoption of the Communication Hub got here as companies in a brand new superior digital age had been looking for higher and safer methods to speak with each their clients and colleagues. With a transparent deal with steady innovation, Fintech360 is well-positioned to be a safe and trusted associate for progress”. stated Aaron Bitter, CEO.
“The objective of the Communication Hub is to permit companies to consolidate their work to the purpose the place any concern throughout their interactions disappears. It is encouraging to see so many companies becoming a member of the Fintech360 household, utilizing our CRM as their customizable middle of gravity,” he added.
On the core of the Communication Hub lies a dedication to industry-leading safety. Fintech360 prioritizes the integrity and confidentiality of delicate buyer info, making certain brokers can not entry contact particulars straight. As an alternative, a safe ‘click-to-email’ course of is in place, safeguarding buyer privateness and stopping knowledge breaches.
This is what extra the Communication Hub presents:
- Vast Communication Channels: Customers can effortlessly attain their purchasers by numerous channels equivalent to emails, WhatsApp, Telegram, dwell chat, SMS, and push notifications.
- Unified Person Interface: All communication channels might be managed seamlessly in a single easy UI.
- Prime-notch Safety: Customers can relaxation straightforward realizing that brokers can not entry buyer contact particulars, and e-mail triggers are initiated with a safe ‘click on to e-mail’ course of.
- Encrypted Buyer Data: Even when clients share contact particulars through e-mail, the system ensures superior encryption for enhanced safety.
- Value-Environment friendly Operation: Streamlining all shopper interactions seamlessly inside the system can revolutionize communication effectivity and cost-effectiveness.
- Centralized Communication: Personalised, centralized communication inside the Fintech360 CRM replaces particular person e-mail packing containers per agent.
The improved platform capabilities of Fintech360
Fintech 360’s omnichannel answer is a user-friendly and built-in system that empowers brokers with full management over all CRM wants for improved back-office operations and outcomes. Furthermore, the corporate’s fee gateway expands its world attain, permitting brokerages to just accept funds from clients worldwide by a community of 250+ suppliers.
The Fintech360 Verification Middle facilitates compliance with KYC and AML necessities throughout areas, providing a complete answer for buyer identification and validation of monetary actions.
The CRM is engineered to seamlessly accommodate various regulatory necessities, encompassing CySEC, ASIC, Hellenic Capital Market Fee, FSCA, FSC, FSA, in addition to numerous different European and offshore rules.
Fintech360 CRM delivers an all-around view and administration of your entire buyer lifecycle. From registration and verification processes to communications and advertising and marketing campaigns, each side is effectively dealt with inside a centralized, safe, cloud-based construction. In its newest updates, Fintech360’s expertise suite gives distinctive capabilities together with:
● Web site CMS and shopper space: Improve the consumer expertise with a user-friendly interface. Obtain the service your enterprise deserves by a mix of innovation and create an internet site that displays your model’s true id.
● Verification middle and compliance intelligence: Keep forward of the evolving regulatory panorama with modern compliance intelligence options that monitor and optimize gross sales calls and sentiments. Verification Middle gives an all-in-one answer for buyer identification, assembly KYC and AML necessities throughout completely different areas.
● Gross sales-centric CRM: Simplify operations with an automated lead splitter and maximize conversion charges by a gross sales monitoring characteristic. Perceive, monitor, analyze, and enhance the best way you deal with buyer interactions.
● Communication Hub: By integrating a number of channels, equivalent to emails, SMS, push notifications, Telegram, dwell chat, and WhatsApp, the communication hub ensures efficient interactions whereas sustaining a centralized dashboard for monitoring buyer engagement.
● Monstrack – Affiliation Supervisor: Centralized affiliate and in-house media administration with seamless shopper CRM integration. Moreover, its plugin system permits real-time monitoring and optimization of visitors from anyplace and anytime, offering full management throughout a number of manufacturers and the flexibility to handle each lead or request getting into your system with precision.
● Full Suite Cashier: Leverage the Full Suite Cashier’s in depth array of integrations with over 300 PSPs and APMs, enabling sensible routing and cascading capabilities for a number of fee strategies, refined threat administration guidelines to attenuate fraud, and a complete suite of superior options for seamless transaction processing and buyer administration. With sensible markup capabilities, brokerages can annotate buyer knowledge, offering a complete understanding of conduct, preferences, and transaction historical past for extra knowledgeable and customized buyer help.
● Internet platform and buying and selling Apps (Android and iOS): Expertise seamless buying and selling anytime, anyplace with a user-friendly net platform and cellular apps which might be straightforward to make use of and intuitive, accessible on Android and iOS. These are built-in with MT4/MT5 and Match-Commerce, offering cutting-edge safety to safeguard purchasers’ knowledge and make sure the security of monetary transactions. Integration with every other buying and selling platform can happen in only one month.
● Complete BI Studies: Affords a variety of enterprise intelligence stories to trace visitors, gross sales, retention, VoIP, PSPs, dealing and administration, making certain a complete understanding of enterprise operations and making the appropriate selections for the enterprise.
Fintech360 Crew at iFX EXPO Dubai 2024
Do not miss out on the chance to fulfill with Fintech360’s specialists at iFX EXPO Dubai 2024. The Fintech360 Crew will take part at iFX EXPO Dubai 2024, from 16-18 JAN 2024, showcasing the “Communication Hub.” Attendees can go to Sales space 72 to expertise the transformative energy of the corporate’s modern applied sciences and uncover how their workforce of specialists can streamline your communication processes, enhancing your operational effectivity. You too can discover their newest updates and get extra info by visiting the Fintech360 official web site.
