London Capital Group (LCG), a Flowbank-owned foreign exchange and contracts for variations (CFDs) dealer, suffered a serious IT outage final week that affected its buying and selling platforms, together with again and center workplace programs.
“As you could bear in mind, LCG has this week suffered a serious IT outage, which has affected our buying and selling platforms in addition to our again and center workplace programs,” a discover on the LCG web site acknowledged. “The results of that is that purchasers have been unable to entry their accounts on-line, and we now have been unable to course of deposits and withdrawals.”
“As a result of the outage has impacted our inside programs, we have been unable to speak with you as we might have hoped to in such a state of affairs. We apologize sincerely, each for the inconvenience attributable to the outage and our lack of ability [to] relay data to you.”
The outage lasted about 4 days final week, from Tuesday till Friday, and affected the operations of the dealer’s London and Bahamas-based operations.
Now, the LCG buying and selling platforms are “again on-line,” the dealer highlighted.
Nonetheless, all of the IT-related problems with the dealer usually are not resolved. Merchants can solely entry their accounts with a brand new net tackle and have to reset their passwords. Though MT4 customers can log in as regular.
Moreover, the glitch might be seen on the LCG’s web site because it solely masses texts, not photos. The brokerage operator didn’t specify the explanations behind the outage.
Altering Enterprise Fashions
Beforehand, LCG was part of the London Capital Group Holdings, which bumped into bother after delisting from the London Inventory Trade and NEX Trade in 2018. The identical 12 months, Charles Henri Sabet, then heading because the CEO, purchased LCG, separating it from the troubled London Capital Group Holdings, which went into liquidation.
Sabet made some structural adjustments within the possession of LCG after he launched Switzerland-based FlowBank in 2020.
Just lately, the London subsidiary of the LCG has been transitioning from being a ramification betting and CFDs supplier to changing into an introducing dealer. It additionally tapped IG Group as the primary third-party buying and selling platform supplier.
London Capital Group (LCG), a Flowbank-owned foreign exchange and contracts for variations (CFDs) dealer, suffered a serious IT outage final week that affected its buying and selling platforms, together with again and center workplace programs.
“As you could bear in mind, LCG has this week suffered a serious IT outage, which has affected our buying and selling platforms in addition to our again and center workplace programs,” a discover on the LCG web site acknowledged. “The results of that is that purchasers have been unable to entry their accounts on-line, and we now have been unable to course of deposits and withdrawals.”
“As a result of the outage has impacted our inside programs, we have been unable to speak with you as we might have hoped to in such a state of affairs. We apologize sincerely, each for the inconvenience attributable to the outage and our lack of ability [to] relay data to you.”
The outage lasted about 4 days final week, from Tuesday till Friday, and affected the operations of the dealer’s London and Bahamas-based operations.
Now, the LCG buying and selling platforms are “again on-line,” the dealer highlighted.
Nonetheless, all of the IT-related problems with the dealer usually are not resolved. Merchants can solely entry their accounts with a brand new net tackle and have to reset their passwords. Though MT4 customers can log in as regular.
Moreover, the glitch might be seen on the LCG’s web site because it solely masses texts, not photos. The brokerage operator didn’t specify the explanations behind the outage.
Altering Enterprise Fashions
Beforehand, LCG was part of the London Capital Group Holdings, which bumped into bother after delisting from the London Inventory Trade and NEX Trade in 2018. The identical 12 months, Charles Henri Sabet, then heading because the CEO, purchased LCG, separating it from the troubled London Capital Group Holdings, which went into liquidation.
Sabet made some structural adjustments within the possession of LCG after he launched Switzerland-based FlowBank in 2020.
Just lately, the London subsidiary of the LCG has been transitioning from being a ramification betting and CFDs supplier to changing into an introducing dealer. It additionally tapped IG Group as the primary third-party buying and selling platform supplier.
