- The award acknowledges Titan FX’s efforts in pushing the envelope in buyer care
- Representatives of the Vanuatu-based dealer had been handed a trophy at a ceremony in Bangkok
Titan FX was awarded a UF Award for Greatest Buyer Assist, APAC Area throughout a ceremony held in Bangkok on Thursday June 23, on the shut of the two-day iFX EXPO Asia convention. Senior officers from the agency had been handed the coveted trophy that highlights excellent efficiency in buyer help within the on-line buying and selling and fintech trade.
“That is an exhilarating win for us as a result of on daily basis we witness firsthand how our buyer help staff goes above and past to reply rapidly and resolve each difficulty raised by our prospects. Apparently phrase has gotten round within the trade, as we had been chosen by a jury of our friends to obtain this prestigious award,” stated Martin St-Hilaire, Managing Director, who had flown in from the corporate’s headquarters in Vanuatu.
Titan FX has been ramping up its efforts in recent times to empower merchants by “delivering a good, safe, clear, and reliable buying and selling setting, no matter their talent degree or account dimension,” he stated.
“Dealer satisfaction is the lifeblood of our trade, and it may be very capricious and fickle, and as soon as it’s gone it’s very onerous to retrieve. So we by no means let our guard down in supporting our merchants. Whether or not they’re skilled or have simply initiated their first transaction, we assist them climb the buying and selling know-how ladder in direction of success. We try to construct long-term relationships with critical merchants and we earn their belief by exceeding their expectations each time.”
An extended-term dedication to merchants
Titan FX constructed its stellar help staff by searching for out extremely certified professionals and giving them common coaching to maintain them on high of finest practices and points that come up to allow them to rapidly resolve any request.
In parallel, the agency invests repeatedly in its product to keep away from as many issues as potential within the first place. This enables the help staff to focus their full consideration on these significantly thorny points that filter all the way down to them.
One other key space of focus is expertise. The corporate invests within the newest fintech to supply its merchants with the very best instruments which guarantee flawless execution and a frictionless expertise whereas protecting pricing aggressive. One other key precedence is maximizing dealer information by offering entry to complete market information, an enormous array of tactical indicators, and an ever-expanding library of academic content material.
“We try to encourage merchants with contemporary concepts and empower them to make well-informed choices whereas minimizing threat as a lot as potential, all of the whereas understanding they’ll rely on first-rate help professionals ought to any difficulty come up,” St-Hilaire famous. “Thursday’s recognition confirms that we’re entering into the correct course and empowers us to double down on our unwavering help to merchants.”
- The award acknowledges Titan FX’s efforts in pushing the envelope in buyer care
- Representatives of the Vanuatu-based dealer had been handed a trophy at a ceremony in Bangkok
Titan FX was awarded a UF Award for Greatest Buyer Assist, APAC Area throughout a ceremony held in Bangkok on Thursday June 23, on the shut of the two-day iFX EXPO Asia convention. Senior officers from the agency had been handed the coveted trophy that highlights excellent efficiency in buyer help within the on-line buying and selling and fintech trade.
“That is an exhilarating win for us as a result of on daily basis we witness firsthand how our buyer help staff goes above and past to reply rapidly and resolve each difficulty raised by our prospects. Apparently phrase has gotten round within the trade, as we had been chosen by a jury of our friends to obtain this prestigious award,” stated Martin St-Hilaire, Managing Director, who had flown in from the corporate’s headquarters in Vanuatu.
Titan FX has been ramping up its efforts in recent times to empower merchants by “delivering a good, safe, clear, and reliable buying and selling setting, no matter their talent degree or account dimension,” he stated.
“Dealer satisfaction is the lifeblood of our trade, and it may be very capricious and fickle, and as soon as it’s gone it’s very onerous to retrieve. So we by no means let our guard down in supporting our merchants. Whether or not they’re skilled or have simply initiated their first transaction, we assist them climb the buying and selling know-how ladder in direction of success. We try to construct long-term relationships with critical merchants and we earn their belief by exceeding their expectations each time.”
An extended-term dedication to merchants
Titan FX constructed its stellar help staff by searching for out extremely certified professionals and giving them common coaching to maintain them on high of finest practices and points that come up to allow them to rapidly resolve any request.
In parallel, the agency invests repeatedly in its product to keep away from as many issues as potential within the first place. This enables the help staff to focus their full consideration on these significantly thorny points that filter all the way down to them.
One other key space of focus is expertise. The corporate invests within the newest fintech to supply its merchants with the very best instruments which guarantee flawless execution and a frictionless expertise whereas protecting pricing aggressive. One other key precedence is maximizing dealer information by offering entry to complete market information, an enormous array of tactical indicators, and an ever-expanding library of academic content material.
“We try to encourage merchants with contemporary concepts and empower them to make well-informed choices whereas minimizing threat as a lot as potential, all of the whereas understanding they’ll rely on first-rate help professionals ought to any difficulty come up,” St-Hilaire famous. “Thursday’s recognition confirms that we’re entering into the correct course and empowers us to double down on our unwavering help to merchants.”
